Below is a comprehensive Terms and Conditions document tailored for SPENC Integrated Services and Consulting Limited (SISCL) covering Training Services, Consulting Services, and Journal Publication & Research Paper Listing Services.
Effective Date: October 2023
These Terms and Conditions govern the provision of services by SPENC Integrated Services and Consulting Limited (SISCL) to its clients, participants, researchers, institutions, organizations, and other service recipients.
By registering for a training program, engaging SISCL for consulting services, or submitting a manuscript for publication support or listing services, the Client accepts and agrees to be bound by these Terms and Conditions.
In these Terms and Conditions:
2.1 SISCL shall provide services with reasonable skill, care, and professional diligence.
2.2 SISCL reserves the right to modify, update, postpone, suspend, or discontinue any service where necessary.
2.3 These Terms apply unless superseded by a separate written agreement signed by both parties.
2.4 If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
a. Registration is considered provisional until payment requirements have been satisfied.
b. SISCL reserves the right to accept or reject any registration.
c. Participants must provide accurate registration information.
a. 100% payment must be received at least five (5) business days before the commencement of the confirmed training program.
b. Participation may be denied where full payment has not been received by the specified deadline.
c. All fees are payable in the invoice currency unless otherwise agreed in writing.
d. Any bank charges, taxes, transfer fees, or currency conversion charges shall be borne by the Client.
a. SISCL may conduct training physically, virtually, or in a hybrid format.
b. SISCL reserves the right to change trainers, venues, schedules, or delivery methods when circumstances require.
c. SISCL shall make reasonable efforts to notify participants of any changes.
a. Cancellation requests must be submitted in writing.
b. Cancellations received:
c. Failure to attend training shall not entitle the participant or sponsoring organization to a refund.
a. A registered participant may be substituted by another participant prior to the commencement of training upon written notification.
b. SISCL reserves the right to verify substitute eligibility where prerequisites apply.
c. For multi-day training programs, no substitution of participants shall be permitted after the first day of training.
d. Where a participant withdraws after training has commenced, the full training fee remains payable and non-refundable.
SISCL reserves the right to postpone, reschedule, or cancel training due to insufficient enrollment, force majeure events, trainer unavailability, safety concerns, or circumstances beyond its reasonable control.
In such cases, the Client may choose:
Certificates shall be issued subject to:
SISCL reserves the right to withhold certificates where these conditions are not met.
a. Consulting services shall be provided according to the agreed proposal, contract, scope of work, or engagement letter.
b. Any services requested outside the approved scope may attract additional charges.
The Client shall:
SISCL shall not be responsible for delays resulting from the Client’s failure to perform these obligations.
SISCL shall provide recommendations based on professional knowledge, available information, and applicable industry standards.
The Client acknowledges that implementation decisions remain solely the Client’s responsibility.
a. Fees may be fixed-price, milestone-based, retainers, daily rates, hourly rates, or other agreed structures.
b. Unless otherwise agreed, invoices are payable within fifteen (15) days of issuance.
c. Overdue payments may attract interest at the prevailing commercial lending rate permitted by applicable law.
Ownership and usage rights of consulting deliverables shall remain with SISCL until full payment has been received.
Upon payment, the Client shall obtain a non-exclusive right to use deliverables for their intended purpose unless otherwise agreed.
Deliverables shall be deemed accepted if no written objections are received within ten (10) business days after delivery.
SISCL provides publication support services, including but not limited to:
a. SISCL does not own, control, or influence external journals, publishers, indexing databases, or editorial boards.
b. SISCL does not guarantee:
c. Publication decisions remain solely with the receiving journal, conference, or publisher.
Authors are solely responsible for:
a. Manuscripts must be original works.
b. SISCL reserves the right to reject manuscripts suspected of plagiarism, falsification, fabrication, unethical conduct, or intellectual property violations.
c. Any fees paid prior to rejection may be non-refundable where misconduct is discovered.
a. Publication support fees are independent of journal publication fees unless expressly stated.
b. Journal processing charges, article processing charges (APCs), conference fees, reviewer fees, indexing fees, and publisher fees are separate charges payable by the Client.
a. SISCL may list research papers on approved platforms, repositories, databases, or publication channels where applicable.
b. SISCL does not guarantee continued availability of listings controlled by third-party organizations.
6.1 All intellectual property owned by SISCL before providing services shall remain the property of SISCL.
6.2 Training materials, presentations, manuals, templates, methodologies, and tools remain SISCL’s intellectual property unless otherwise agreed in writing.
6.3 Clients and participants may not:
SISCL materials without prior written authorization.
a. Both parties shall maintain confidentiality of proprietary and confidential information obtained during service delivery.
b. Confidential information shall not be disclosed to third parties except:
c. This obligation survives termination of the engagement.
SISCL shall process personal information in accordance with applicable data protection and privacy laws.
Clients consent to the collection, processing, storage, and use of information necessary to provide services.
a. SISCL shall not be liable for indirect, consequential, incidental, special, or punitive damages.
b. SISCL’s total liability arising from any engagement shall not exceed the amount paid by the Client for the specific service giving rise to the claim.
c. SISCL shall not be liable for losses resulting from:
SISCL shall not be liable for delays or failures arising from circumstances beyond its reasonable control, including:
Either party may terminate an engagement by written notice where:
Termination shall not affect accrued rights and obligations.
These Terms and Conditions shall be governed by the laws of the Federal Republic of Nigeria.
The parties shall first attempt to resolve disputes amicably through negotiation.
Where resolution cannot be reached, disputes shall be submitted to mediation or arbitration before resorting to litigation.
SPENC Integrated Services and Consulting Limited (SISCL)
By using SISCL’s platform and by registering for training, engaging consulting services, submitting a manuscript, requesting publication support, or accepting an SISCL quotation or invoice, the Client confirms that they have read, understood, and agreed to these Terms and Conditions